The management of the cargo transport process for transport companies

Abstract

Freight transport by roads allows direct deliveries, offering door-to-door services, it is considered transversal to the entire economy of a country. In Cuba it is regulated by rules, resolutions, decrees and internal indications of the Ministry of Transportation. In this context, the logistics audit, in the activity of road freight transport, becomes a management tool, so this research establishes the sequence for its realization in transport companies. Its
application makes it possible to identify deficiencies in the management of the activity: transportation plans, turnover rate, wastage of the load capacity and the park, violations of the technical norms for the exploitation of tires, batteries, maintenance operations, and Inadequate methods of managing the  inventories of parts and spare parts that affect the
coefficient of technical availability, so that  customer satisfaction is compromised.